A message from Milano

Stefano Mandelli is Business Development Manager in Italy heading up our new office in Milan, to support our existing company base in Europe.


I’m Stefano, 40 years of age; I live near Milan with my wife and two children.

After studying for a diploma at the Technical Institute in Milan, I joined one of ITL’s trading partners in Italy, where I remained for 15 years during which time I completed a number of courses in sales and leadership.

My time there allowed me to grow professionally and within a few years I became a Sales Manager in charge of the Gaming Department for the Italian market. My role included heading up key customer accounts and managing the Sales Department, which I built up to consist of 5 people.

At the age of 40, I decided that I needed a new challenge, and what seemed like the perfect opportunity arose at ITL; the chance to work for a major international company who is ever expanding really interested me, as there seemed plenty of opportunities for growth.

I was very pleased when ITL called me and I think that they were impressed by my history and the work I have previously accomplished with their products in Italy.

I started work in July; I have partaken in two ITL internal sales meetings; one in Hamburg with the Sales Managers and one in the UK with the rest of my colleagues. I spent a week in Oldham, at our Head Office; I was one of four new colleagues in the UK that week which was very beneficial as I was able to meet not only my colleagues in the UK, but also my colleagues in Spain and Australia. I was made to feel incredibly welcome, as if I have been a part of the team for quite some time which has allowed me to feel confident that my move will prove successful.

I am familiar with most of the products through previous experience of working with them and believe I have strong product knowledge of these items. However, as with all new challenges there is still plenty to learn and become acquainted with. As I have worked within the industry for so long, I have strong relationships with many customers in Italy, who I believe will now experience enhanced service due to the opening of our office in Milan.

My new adventure with ITL is an exciting one for me and I am very enthusiastic towards the challenge ahead.

Stefano Mandelli, Business Development Manager 17/09/14